Client
Carrefour—a French multinational retail and wholesaling corporation
Industry
Consumer goods and retail
Business goal
Enable online sale for products offered by Carrefour and its partners
How we helped
- Conducted a workshop with the client to define business requirements.
- Created a UX design for an online marketplace.
- Integrated e-commerce and brick-and-mortar offerings into a single online marketplace.
- Optimized the customer journey throughout the marketplace.
- Created a clickable UX prototype to iron out all details before going live.
Business outcome
- Created an omnichannel buying experience for Carrefour customers
- Generated new revenue streams both for Carrefour and its partners.
- Enhanced user experience that can buy everything in one place.