Designing an omnichannel experience for Carrefour

Client

Carrefour—a French multinational retail and wholesaling corporation

e-commerce-development 1

Industry

Consumer goods and retail

Business goal

Enable online sale for products offered by Carrefour and its partners

How we helped

  • Conducted a workshop with the client to define business requirements.
  • Created a UX design for an online marketplace.
  • Integrated e-commerce and brick-and-mortar offerings into a single online marketplace.
  • Optimized the customer journey throughout the marketplace.
  • Created a clickable UX prototype to iron out all details before going live.

Business outcome

  • Created an omnichannel buying experience for Carrefour customers
  • Generated new revenue streams both for Carrefour and its partners.
  • Enhanced user experience that can buy everything in one place.

Technology stack

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The controllers of the personal data are companies of FABRITY Group (hereinafter referred to as “Fabrity”) with its mother company Fabrity SA seated in Warsaw, Poland, National Court Register number 0000059690; the data is processed for the purpose of marketing Fabrity’s products or services; the legal basis for processing is the controller's legitimate interest. Individuals whose data is processed have the following rights: access to the content of your data and the right to rectification, erasure, restriction of processing, the right to object if the processing of personal data is based on consent and the right to data portability. You also have a right to lodge a complaint with PUODO. Personal data in this form will be processed according to our privacy policy.

Interested to see how a similar project might look in your company?
Contact us at sales@fabrity.pl to see how we can help.

Book a free 15-minute discovery call

Looking for support with your IT project?

Let’s talk to see how we can help.

The controllers of the personal data are companies of FABRITY Group (hereinafter referred to as “Fabrity”) with its mother company Fabrity SA seated in Warsaw, Poland, National Court Register number 0000059690; the data is processed for the purpose of marketing Fabrity’s products or services; the legal basis for processing is the controller's legitimate interest. Individuals whose data is processed have the following rights: access to the content of your data and the right to rectification, erasure, restriction of processing, the right to object if the processing of personal data is based on consent and the right to data portability. You also have a right to lodge a complaint with PUODO. Personal data in this form will be processed according to our privacy policy.

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