Streamlining internal processes of an international organization with ServiceNow

Client

An international public organization

Industry

Public administration

Business goal

Streamlining internal processes using the ServiceNow platform

How we helped

  • Built custom business apps on the ServiceNow platform covering both core business functions and support functions (HR and office administration).
  • Covered the full project life cycle from business requirements analysis, through development and testing, to final deployment.
  • Integrated apps with the company’s other core systems.
  • Ensured security, data anonymity, and compliance with GDPR regulations.

Business outcome

  • Catalog of all processes run within the organization.
  • Transparency of all processes within the company.
  • Shortened onboarding time for new employees.
  • Enhanced governance through the reporting capabilities offered by ServiceNow.
  • Reduced number of tickets thanks to self-service options for employees.

Technology stack

Interested to see how a similar project might look in your company?

Contact us to see how we can help.

Book a free 15-minute discovery call

Looking for support with your IT project?
Let’s talk to see how we can help.

The controller of the personal data is FABRITY sp. z o. o. with its registered office in Warsaw; the data is processed for the purpose of marketing Fabrity’s products or services; the legal basis for processing is the controller's legitimate interest. Individuals whose data is processed have the following rights: access to data, rectification, erasure or restriction, right to object and the right to lodge a complaint with PUODO. Personal data in this form will be processed according to our privacy policy.

You can also send us an email.

In this case the controller of the personal data will be FABRITY sp. z o. o. and the data will be processed for the purpose of marketing Fabrity’s products or services; the legal basis for processing is the controller’s legitimate interest. Personal data will be processed according to our privacy policy.

Interested to see how a similar project might look in your company?
Contact us at sales@fabrity.pl to see how we can help.

Book a free 15-minute discovery call

Looking for support with your IT project?

Let’s talk to see how we can help.

The controller of the personal data is FABRITY sp. z o. o. with its registered office in Warsaw; the data is processed for the purpose of responding to a submitted inquiry; the legal basis for processing is the controller's legitimate interest in responding to a submitted inquiry and not leaving messages unanswered. Individuals whose data is processed have the following rights: access to data, rectification, erasure or restriction, right to object and the right to lodge a complaint with PUODO. Personal data in this form will be processed according to our privacy policy.

You can also send us an email.

In this case the controller of the personal data will be FABRITY sp. z o. o. and the data will be processed for the purpose of responding to a submitted inquiry; the legal basis for processing is the controller’s legitimate interest in responding to a submitted inquiry and not leaving messages unanswered. Personal data will be processed according to our privacy policy.

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