Streamlining internal processes of an international organization with ServiceNow

Client

An international public organization

Industry

Public administration

Business goal

Streamlining internal processes using the ServiceNow platform

How we helped

  • Built custom business apps on the ServiceNow platform covering both core business functions and support functions (HR and office administration).
  • Covered the full project life cycle from business requirements analysis, through development and testing, to final deployment.
  • Integrated apps with the company’s other core systems.
  • Ensured security, data anonymity, and compliance with GDPR regulations.

Business outcome

  • Catalog of all processes run within the organization.
  • Transparency of all processes within the company.
  • Shortened onboarding time for new employees.
  • Enhanced governance through the reporting capabilities offered by ServiceNow.
  • Reduced number of tickets thanks to self-service options for employees.

Technology stack

Interested to see how a similar project might look in your company?

Contact us to see how we can help.

Book a free 15-minute discovery call

Looking for support with your IT project?
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The controllers of the personal data are companies of FABRITY Group (hereinafter referred to as “Fabrity”) with its mother company Fabrity SA seated in Warsaw, Poland, National Court Register number 0000059690; the data is processed for the purpose of marketing Fabrity’s products or services; the legal basis for processing is the controller's legitimate interest. Individuals whose data is processed have the following rights: access to the content of your data and the right to rectification, erasure, restriction of processing, the right to object if the processing of personal data is based on consent and the right to data portability. You also have a right to lodge a complaint with PUODO. Personal data in this form will be processed according to our privacy policy.

Interested to see how a similar project might look in your company?
Contact us at sales@fabrity.pl to see how we can help.

Book a free 15-minute discovery call

Looking for support with your IT project?

Let’s talk to see how we can help.

The controllers of the personal data are companies of FABRITY Group (hereinafter referred to as “Fabrity”) with its mother company Fabrity SA seated in Warsaw, Poland, National Court Register number 0000059690; the data is processed for the purpose of marketing Fabrity’s products or services; the legal basis for processing is the controller's legitimate interest. Individuals whose data is processed have the following rights: access to the content of your data and the right to rectification, erasure, restriction of processing, the right to object if the processing of personal data is based on consent and the right to data portability. You also have a right to lodge a complaint with PUODO. Personal data in this form will be processed according to our privacy policy.

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