As e-commerce is emerging as a significant catalyst for growth, both B2B and B2C enterprises require a strong e-commerce plan. We are here to help you in setting up your digital sales platforms, providing a complete array of solutions encompassing business assessment, all analysis and design aspects, development, quality assurance, and ongoing maintenance.
Why e-commerce matters
By 2026, 24% of retail purchases are expected to take place online.
Source: Insider Intelligence
In the B2B sector, e-commerce took the lead as the most effective sales channel in 2022. It is rated first by 35% of companies, ahead of in-person sales (26%), video conferencing (12%), email (10%), and telephone (8%).
Source: McKinsey & Company
All this means that traditional brick and mortar stores need to craft a robust e-commerce strategy if they do not want to lag behind and lose market share. B2B companies, on the other hand, need to consider building an online sales channel as their top priority to ensure stable growth.
What we do
B2B e-commerce
- Identification of business needs and objectives
- Formulation of a comprehensive e-commerce strategy
- Design and development of custom e-commerce platforms
- Third-party integrations
- Implementation of analytic tools
B2C e-commerce
- Market research and analysis
- A roadmap for platform development
- User-centric design and incremental development
- Continuous optimization of user journey and conversion rate
Omnichannel
- Strategy including channel selection and integration
- Real-time inventory management
- Personalized user-experience design
- Seamless purchasing process
Product information management
- Requirement analysis and data modeling
- Database design
- Data import and integration
- Workflow management
Digital asset management
- Data modeling
- Integration with creative tools
- Asset integration and importing
- Providing features for sharing, publishing, and distribution
Digital experience platforms
- Multi-site management
- Features for personalization and targeting
- Content fragment management
- E-commerce integrations
Customer journey analysis
- Persona development
- Mapping customer touchpoints
- Quantitative analysis
- Opportunity identification
Master data management
- Gathering data requirements and use cases
- Data standardization
- Integration with CRM, ERP, and data warehouses
- Data governance
Who we work for
Who we work for
How we work
Analyze
Team members involved: Business Analyst, Project Manager, Solution Architect
- Identify client’s business requirements
- Analyze existing data
- Plan the solution architecture
- Advise on the best tech stack
Design
Team members involved: UX Designer, UI Designer
- Design user experience (UX)
- Map user journeys
- Create functional user interface (UI)
- Build a clickable UX prototype
Build
Team members involved: Frontend Developer, Backend Developer
- Develop the solution
- Integrate the solution with third-party tools
- Ensure its scalability and reliability
Test
Team members involved: Manual Tester, Automation Tester
- Test for errors, bugs, and interoperability
- Optimize for performance
Deploy
Team members involved: Project Manager, DevOps Engineer
- Release the e-commerce solution into production
- Hand over the documentation
- Train end users
Maintain
Team members involved: Technical Support Specialist
- Provide ongoing technical support
- Develop new functionalities
Our expertise in practice
Building an e-commerce B2B platform with agricultural products for farmers
For Bayer Crop Science, the agricultural division of our client Bayer, we built a new online sales channel to increase sales and gross margins, as well as to streamline stock handling and order processing.
Designing an omnichannel experience for a retail company
For our client, Carrefour, we designed and built an online marketplace that integrated e-commerce and a brick and mortar offering into one coherent system, as well as allowing other retailers, Carrefour’s partners, to sell its products online.
Deep dive into the e-commerce world
Product Information Management (PIM) best practices for implementation, maintenance, and further development
Discover the essential PIM best practices for effective implementation, maintenance, and continuous development. Read on to learn more.
Why build a custom e-commerce platform for B2B clients in the manufacturing industry?
Explore the unique benefits of a custom e-commerce platform for B2B manufacturing clients. Discover why it is an investment that boosts efficiency and ROI.
A new frontier of e-commerce: digital healthcare platforms
Digital healthcare platforms are a new frontier of e-commerce that is definitely here to stay. Read on to learn more.
Tech stack
Are you planning to build an online sales channel? Or want to optimize and automate your current e-commerce operations? Either way, we are eager to help.
Book a free 15-minute discovery call to discuss your needs.
Book a free 15-minute discovery call
Let’s talk to see how we can help.
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